Workflow Complexity Scoring

Workflow complexity scoring gives executives a structured way to understand how difficult it will be for an AI or cloud system to operate inside a given process. Instead of treating complexity as a vague intuition, this benchmark turns it into a measurable signal. It shows where workflows support rapid adoption, where friction sits, and how … Read more

Human‑in‑the‑Loop Patterns

Human‑in‑the‑loop patterns describe the points in a workflow where people remain essential to the decision, even when AI is present. These patterns appear when judgment, context, ethics, or regulatory oversight cannot be fully automated. They reveal how humans and AI share responsibility inside a process — and how that shared responsibility shapes the speed and … Read more

Automation vs Augmentation

Automation and augmentation represent two different ways AI interacts with a workflow. Automation replaces steps outright, removing manual effort and reducing variability. Augmentation supports people inside the workflow, improving judgment, speed, or consistency without removing human involvement. This benchmark examines how each mode behaves inside workflows of varying complexity and how those differences shape Time‑to‑Value. … Read more

What Workflow Complexity Means

Workflow complexity describes how difficult it is for an AI or cloud system to operate inside a given process. Some workflows are linear, predictable, and owned by a single team. Others span multiple departments, rely on human judgment, or depend on legacy systems that introduce friction. This benchmark examines how those structural conditions shape the … Read more