Cloud & AI for the Enterprise
Workflow complexity scoring gives executives a structured way to understand how difficult it will be for an AI or cloud system to operate inside a given process. Instead of treating complexity as a vague intuition, this benchmark turns it into a measurable signal. It shows where workflows support rapid adoption, where friction sits, and how … Read more
Human‑in‑the‑loop patterns describe the points in a workflow where people remain essential to the decision, even when AI is present. These patterns appear when judgment, context, ethics, or regulatory oversight cannot be fully automated. They reveal how humans and AI share responsibility inside a process — and how that shared responsibility shapes the speed and … Read more
Automation and augmentation represent two different ways AI interacts with a workflow. Automation replaces steps outright, removing manual effort and reducing variability. Augmentation supports people inside the workflow, improving judgment, speed, or consistency without removing human involvement. This benchmark examines how each mode behaves inside workflows of varying complexity and how those differences shape Time‑to‑Value. … Read more
Cross‑functional workflows are the processes that stretch across multiple teams, systems, and decision layers. They’re where AI can create some of the most transformative impact — but also where friction, misalignment, and variation slow the path to value. These workflows reveal how well the organization coordinates, standardizes, and shares responsibility across boundaries. What the Benchmark … Read more
High‑complexity use cases sit inside workflows that are layered, cross‑functional, and often dependent on human judgment or legacy systems. These are the initiatives where AI can create significant value, but only after navigating a maze of handoffs, inconsistent inputs, and multi‑team coordination. Because the workflow itself is intricate, the path to value stretches unless the … Read more
Low‑complexity use cases represent the category of AI and cloud initiatives that fit naturally into simple, predictable workflows. These are the processes with clear ownership, minimal variation, and straightforward decision paths. Because the workflow itself is stable, AI can deliver value quickly without requiring major redesign or cross‑functional coordination. What the Benchmark Measures This benchmark … Read more
Workflow complexity describes how difficult it is for an AI or cloud system to operate inside a given process. Some workflows are linear, predictable, and owned by a single team. Others span multiple departments, rely on human judgment, or depend on legacy systems that introduce friction. This benchmark examines how those structural conditions shape the … Read more